Privacy Policy
Last Updated: August 7, 2026
This Privacy Policy explains how information may be collected, used, stored, processed, disclosed, and deleted when you access or use the People Also Ask website, web application, software, tools, APIs, features, and related services (collectively, the “Service”).
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should not use the Service.
1. ABOUT THIS PRIVACY POLICY
This Privacy Policy describes our general practices regarding information associated with users of the Service.
The Service is an online software and information service.
For purposes of this Privacy Policy:
- “We,” “us,” “our,” or “Service Operator” means the operator of the Service.
- “You” or “User” means any individual or entity accessing or using the Service.
- “Personal Information” means information that may identify, relate to, describe, or reasonably be associated with an individual, where such information is treated as personal information under applicable law.
This Privacy Policy applies to information collected through the Service and through communications relating to the Service.
2. INFORMATION WE MAY COLLECT
We may collect different categories of information depending on how you interact with the Service.
2.1 Account Information
When you create an Account, we may collect:
- name;
- email address;
- username;
- password or authentication information;
- account preferences;
- account settings;
- profile information;
- subscription information;
- usage information; and
- other information you voluntarily provide.
2.2 Subscription and Billing Information
If you purchase a Subscription, we may receive or process information relating to the transaction, including:
- subscription type;
- subscription status;
- purchase date;
- renewal date;
- transaction identifiers;
- payment status;
- billing information;
- currency;
- amount charged;
- invoices;
- refunds or chargebacks;
- payment-related metadata; and
- other information necessary to administer the transaction.
Payment credentials such as full card numbers may be processed directly by third-party payment infrastructure rather than being stored by us.
We do not guarantee that third-party payment systems are secure or available.
2.3 Queries and Search Data
When you use the Service, we may collect and store information you submit, including:
- search queries;
- keywords;
- questions;
- URLs;
- domains;
- search parameters;
- locations;
- languages;
- device parameters;
- requested data;
- generated results;
- reports;
- projects;
- exports;
- search history; and
- other inputs or outputs associated with your use of the Service.
Some of this information may potentially contain Personal Information depending on what you choose to enter.
You should not submit sensitive, confidential, proprietary, financial, authentication, or other highly sensitive information unless the Service specifically requests or supports such information.
2.4 User Content
You may provide information, text, files, data, queries, instructions, or other materials to the Service.
We may collect, store, process, transmit, analyze, and otherwise handle such information as necessary to provide and operate the Service.
You are responsible for determining what information you submit.
You should not submit information that you do not have the right to provide.
2.5 Technical Information
When you access the Service, we may automatically collect technical information, including:
- IP address;
- approximate geographic information derived from IP address;
- browser type;
- browser version;
- operating system;
- device type;
- device identifiers;
- screen information;
- language;
- time zone;
- referring website;
- pages visited;
- features used;
- timestamps;
- session information;
- error information;
- performance information;
- network information; and
- other technical or diagnostic information.
2.6 Usage Information
We may collect information about how you interact with the Service, including:
- pages viewed;
- buttons clicked;
- features used;
- searches performed;
- searches requested;
- requests made;
- usage volumes;
- credits consumed;
- API usage;
- session duration;
- login activity;
- account activity;
- errors encountered; and
- other interaction information.
2.7 Cookies and Similar Technologies
We may use cookies, local storage, session storage, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
- maintain login sessions;
- remember preferences;
- maintain security;
- prevent abuse;
- maintain functionality;
- measure usage;
- understand how the Service is used;
- improve the Service;
- diagnose technical problems;
- maintain analytics; and
- support other Service functionality.
You may be able to control cookies through your browser or device settings.
Disabling cookies may cause some functionality to stop working properly.
2.8 Communications
If you contact us, we may collect information contained in your communication, including:
- your name;
- email address;
- message content;
- attachments;
- account information;
- support history;
- technical information; and
- other information you choose to provide.
We may retain communications for support, security, operational, legal, and record-keeping purposes.
3. HOW WE USE INFORMATION
We may use collected information for purposes including:
Providing the Service
We may use information to:
- create and manage Accounts;
- authenticate users;
- process searches;
- provide results;
- generate reports;
- provide requested functionality;
- process subscriptions;
- provide customer support;
- maintain user preferences; and
- operate the Service.
Operating and Maintaining the Service
We may use information to:
- operate infrastructure;
- monitor performance;
- diagnose errors;
- maintain databases;
- maintain functionality;
- improve reliability;
- conduct maintenance;
- prevent abuse; and
- maintain business continuity.
Security and Fraud Prevention
We may use information to:
- detect suspicious activity;
- investigate abuse;
- prevent unauthorized access;
- protect Accounts;
- protect infrastructure;
- detect fraud;
- investigate security incidents;
- enforce our Terms; and
- protect users and the Service.
Analytics and Improvement
We may use information to:
- understand usage patterns;
- analyze feature usage;
- identify problems;
- develop new features;
- improve existing features;
- improve performance;
- conduct internal research;
- analyze aggregate trends; and
- improve the Service.
Communications
We may use contact information to send:
- transactional communications;
- Account notifications;
- security notices;
- billing communications;
- service announcements;
- policy updates;
- support responses; and
- other communications relating to the Service.
Where required by applicable law, marketing communications will be handled in accordance with applicable requirements.
Legal and Compliance Purposes
We may use information to:
- comply with legal obligations;
- respond to lawful requests;
- establish or defend legal claims;
- investigate suspected violations;
- enforce agreements;
- protect rights and property; and
- prevent or investigate illegal activity.
4. HOW WE MAY SHARE INFORMATION
We do not sell your Personal Information merely because you use the Service.
However, information may be disclosed or made available in circumstances including the following.
4.1 Service Providers
We may provide information to service providers that assist with:
- hosting;
- infrastructure;
- databases;
- authentication;
- analytics;
- security;
- communications;
- customer support;
- payments;
- email delivery;
- monitoring;
- data processing; and
- other operational functions.
Such providers may process information on our behalf.
4.2 Business Transfers
If the Service or substantially all of its assets are sold, transferred, merged, reorganized, financed, acquired, or otherwise disposed of, information associated with the Service may be transferred as part of that transaction.
This may include Account information, User Content, usage information, and other information associated with the Service.
4.3 Legal Requirements
We may disclose information where we reasonably believe disclosure is necessary to:
- comply with applicable law;
- respond to legal process;
- respond to lawful requests;
- enforce agreements;
- protect rights or property;
- protect users;
- investigate fraud;
- investigate security incidents; or
- prevent illegal activity.
4.4 Protection of the Service
We may disclose information when reasonably necessary to protect:
- the Service;
- infrastructure;
- users;
- the Service Operator;
- service providers;
- property;
- security;
- rights; or
- other legitimate interests.
4.5 With Your Direction or Consent
We may disclose information when you instruct us to do so or otherwise provide appropriate permission.
5. AGGREGATED AND DE-IDENTIFIED INFORMATION
We may create aggregated, statistical, anonymized, or de-identified information from information collected through the Service.
Such information may be used for purposes including:
- analytics;
- research;
- product development;
- performance analysis;
- reporting;
- business analysis;
- improving the Service; and
- other lawful purposes.
Where legally permitted, we may use and disclose such information without treating it as Personal Information.
6. DATA RETENTION
We may retain information for as long as we determine reasonably necessary for:
- providing the Service;
- maintaining Accounts;
- maintaining business records;
- security;
- fraud prevention;
- dispute resolution;
- enforcing agreements;
- legal compliance;
- backup purposes;
- technical operations;
- analytics;
- improving the Service; or
- other legitimate business purposes.
WE DO NOT GUARANTEE THAT ANY INFORMATION WILL BE RETAINED FOR A PARTICULAR PERIOD.
Different categories of information may be retained for different periods.
Information may be deleted earlier or retained longer depending on operational, technical, legal, security, or other circumstances.
7. DATA DELETION
You may be able to delete certain information through your Account or by contacting us.
However, deletion may not always be immediate or technically possible.
Information may remain temporarily in:
- backups;
- logs;
- archives;
- security systems;
- disaster-recovery systems;
- cached systems; or
- other technical systems.
We may also retain information where reasonably necessary for:
- legal compliance;
- fraud prevention;
- security;
- dispute resolution;
- enforcement of agreements;
- protection of rights; or
- other legitimate purposes.
Important Data-Loss Notice
WE DO NOT GUARANTEE THAT DATA WILL BE PRESERVED.
Information may be deleted, lost, corrupted, modified, overwritten, or become inaccessible at any time.
This may occur because of:
- Account termination;
- Subscription cancellation;
- inactivity;
- maintenance;
- technical failures;
- software changes;
- infrastructure failures;
- database changes;
- security incidents;
- operational decisions;
- storage limitations;
- accidental deletion;
- Service discontinuation;
- migration;
- third-party failures; or
- other circumstances.
YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF ANY INFORMATION YOU CONSIDER IMPORTANT.
To the maximum extent permitted by applicable law, we are not responsible for data loss, deletion, corruption, or inability to recover information.
8. DATA SECURITY
We may implement technical, administrative, and organizational measures intended to protect information.
However:
NO SYSTEM IS COMPLETELY SECURE.
We cannot guarantee that information will always remain secure.
You acknowledge that:
- Internet transmissions may be intercepted;
- no storage system is completely secure;
- security vulnerabilities may exist;
- unauthorized access may occur;
- third-party systems may be compromised; and
- security incidents may occur despite reasonable precautions.
To the maximum extent permitted by applicable law, we are not responsible for security incidents resulting from circumstances beyond our reasonable control.
You are responsible for maintaining the security of your Account credentials.
9. INTERNATIONAL DATA PROCESSING
The Service may be accessed globally.
Information may be stored, processed, transferred, or accessed in locations that may differ from the location where you reside.
Different jurisdictions may have different data-protection laws.
By using the Service, you acknowledge that information may be processed in locations where the Service Operator or its service providers operate, subject to applicable law.
10. THIRD-PARTY SERVICES
The Service may contain links to, integrations with, or functionality involving third-party services.
We do not control the privacy practices of third parties.
Third parties may collect information directly from you according to their own privacy policies.
We are not responsible for:
- third-party privacy practices;
- third-party security;
- third-party data collection;
- third-party data retention;
- third-party data processing;
- third-party data transfers; or
- third-party policies.
You should review applicable third-party privacy policies before using third-party services.
11. CHILDREN'S PRIVACY
The Service is not intentionally designed to collect Personal Information from children where such collection is prohibited by applicable law.
If you believe that a child has provided Personal Information through the Service in circumstances where such collection is not permitted, you may contact us.
Where required by applicable law, we will take reasonable steps to address such information.
12. YOUR PRIVACY RIGHTS
Depending on where you live and the laws applicable to you, you may have rights relating to your Personal Information.
These may include rights to:
- request access;
- request correction;
- request deletion;
- request information about processing;
- object to certain processing;
- restrict certain processing;
- request portability;
- withdraw consent where processing is based on consent; or
- exercise other rights provided by applicable law.
These rights may be subject to exceptions, limitations, verification requirements, and other conditions imposed by applicable law.
We may need to verify your identity before processing certain requests.
We may decline or limit a request where permitted by law.
13. ACCOUNT DELETION REQUESTS
You may request deletion of your Account and associated information where applicable.
Upon receiving a deletion request, we may:
- verify the request;
- determine what information can legally and technically be deleted;
- delete applicable information; and
- retain information that we are legally permitted or required to retain.
Account deletion may result in permanent loss of access to:
- Account history;
- searches;
- reports;
- projects;
- settings;
- credits;
- usage history;
- exports; and
- other stored information.
DELETION MAY BE PERMANENT AND MAY NOT BE REVERSIBLE.
14. MARKETING COMMUNICATIONS
We may send service-related communications.
Where permitted by applicable law, we may also send promotional or marketing communications.
You may unsubscribe from certain marketing communications by using the applicable unsubscribe mechanism.
Even if you opt out of marketing communications, you may continue to receive necessary transactional, security, legal, Account, or Service-related communications.
15. COOKIES AND TRACKING CONTROLS
You may be able to manage or disable cookies through your browser settings.
You may also be able to control certain tracking technologies through device or browser settings.
Disabling certain technologies may affect the functionality of the Service.
We do not guarantee that browser-based privacy controls will affect all technologies used by the Service.
16. DO NOT TRACK
The Service may not respond to every browser or device “Do Not Track” signal or similar mechanism.
Different technologies and browsers may interpret such signals differently.
17. USER RESPONSIBILITIES
You are responsible for ensuring that information you submit to the Service is appropriate for submission.
You should not submit:
- passwords;
- authentication credentials;
- private encryption keys;
- highly sensitive financial information;
- confidential information belonging to another person;
- information you are legally prohibited from sharing; or
- other sensitive information unless necessary and appropriate for the Service.
We are not responsible for information you voluntarily submit to the Service.
18. CHANGES TO THIS PRIVACY POLICY
We may modify this Privacy Policy at any time.
An updated version may be posted through the Service with a revised “Last Updated” date.
Your continued use of the Service after an updated Privacy Policy becomes effective constitutes acceptance of the revised Privacy Policy to the maximum extent permitted by applicable law.
If you do not agree with an updated Privacy Policy, you should stop using the Service.
19. PRIVACY POLICY AND TERMS OF SERVICE
This Privacy Policy should be read together with the Terms of Service governing your use of the Service.
If there is a conflict between this Privacy Policy and the Terms of Service concerning privacy or Personal Information, the provision specifically addressing the applicable privacy matter will control to the extent required by applicable law.
20. NO GUARANTEE OF DATA PRESERVATION
YOU EXPRESSLY ACKNOWLEDGE THAT THE SERVICE IS NOT A DATA-ARCHIVING OR DATA-BACKUP SERVICE.
We do not guarantee:
- permanent storage;
- permanent access;
- data availability;
- data integrity;
- data recovery;
- backup availability;
- restoration;
- retention for a specific period; or
- preservation of any particular information.
You should maintain independent copies of information that you consider important.
21. LIMITATION OF LIABILITY RELATING TO PRIVACY
To the maximum extent permitted by applicable law, the limitations of liability contained in the Terms of Service apply to claims arising from or relating to privacy, Personal Information, data processing, data loss, data deletion, security incidents, unauthorized access, or this Privacy Policy.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE SERVICE OPERATOR FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THIS PRIVACY POLICY SHALL NOT EXCEED USD $10 (TEN UNITED STATES DOLLARS).
This is a total aggregate limitation and is not a per-incident or per-claim limitation.
Nothing in this Privacy Policy excludes or limits liability that cannot legally be excluded or limited.
22. INDEMNIFICATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Service Operator and persons involved in operating the Service from claims, losses, liabilities, costs, expenses, and reasonable legal fees arising from:
- your misuse of the Service;
- information you submit;
- your violation of this Privacy Policy;
- your violation of the Terms of Service;
- your violation of applicable law;
- your violation of another person's privacy rights; or
- your unauthorized use of Personal Information.
23. LEGAL DISCLOSURES
We may disclose Personal Information where reasonably necessary to:
- comply with applicable law;
- respond to lawful requests;
- comply with legal proceedings;
- protect the Service;
- protect users;
- investigate fraud;
- investigate security incidents;
- enforce agreements;
- protect rights and property; or
- prevent illegal activity.
24. SEVERABILITY
If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or limited to the minimum extent necessary to make it enforceable.
The remaining provisions shall remain in effect.
25. NO WAIVER
Our failure to enforce any provision of this Privacy Policy does not constitute a waiver of that provision or our right to enforce it in the future.
26. CONTACT
Privacy-related questions, requests, or notices may be submitted through the contact method made available through the Service.
27. ACKNOWLEDGEMENT
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.
IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THE SERVICE.